Resume
Contact me for a copy of my most up-to-date resume.
Work History
Kin + Carta, Chicago
UX Research Consultant, 2017 - present
Bringing User Research and Agile coaching to Kin + Carta's clients. Supporting and empowering clients' success to create a collaborative and multidisciplinary development environment focused on producing human-centered solutions in industries such as:
Logistics
Collaborating with client teams to reimagine how a distribution company supports their representatives, branches, fleet workers, and suppliers to provide a seamless customer experience.
Agriculture
Helping to evolve AgTech to support all growers to succeed with tools that push the envelope of what was previously thought possible.
Insurance
Supporting major B2C and B2B providers evolve how they communicate, to better meet user needs, and grow clientele.
Finance
Experience in both banking and trading, to bring Agile and user-centric processes to corporate cultures supporting a human-centered modernization.
Other achievements include:
Voice of the Employee
Spearheading an initiative to provide a voice for employees and provide ways for leadership to make employee-centered decisions.
FWD NYC 2019 & Chicago 2019
Providing Research, Design, and Creative Direction to industry events showcasing the next by developing experiences using IoT, AI, Image Recognition, and Elasticsearch.
DESIGNATION, Chicago
Designer in Residence, 2016-17
Managing a UX cohort leading daily standups, providing creative direction, and feedback on UX methodologies.
UX Designer, 2016
Collaboratively working with UX teammates from kickoff to final handoff, putting UX methodologies into practice to provide businesses such as Chicago startup incubator, 1871 with user-centered solutions.
Chicago Public Schools, Chicago
Teacher, Department Chair, Arts Liaison, 2010-16
Developing arts curriculum and programming from scratch for multiple levels, encompassing traditional techniques to exploring the intersections between computer science and the arts.
Education
Nielsen Norman Group
UXR Certificate, 2018
UX Certificate, 2018
Jacqueline B. Vaughn Graduate School
Credits in Teaching Reading Strategies, 2012
University of Illinois at Chicago
BFA Degree in Art Education, cum laude, 2010
Recognitions
Sales Bonus Award supporting Sales to sign an account worth over $30M, 2020
Waaves Case Study Publication to Prototypr.io, 2017
Roin Family Award & School Faculty Prize for Art Education, 2010
Talent Tuition Award, 2009
Fabretto Product Design Award, UIC, 2007
Giving Back
Volunteer work with Chicago French Bulldog Rescue Center and PAWS
AIGA UX Mentor providing portfolio reviews, leading design development, and topic exploration
Development of a Makerspace program for CPS students in partnership with
the Museum of Science and Industry